The Nexus Tank
Complimentary Shipping: Free for orders over 190 USD, applicable worldwide.
Delivery Times: Delivery estimates are for metro areas in business days. Items may take 4-10 working days to arrive after a processing time of 2-4 business days. Delivery times vary by region, and we strive to expedite delivery.
Shipping Fees & Delivery Estimates by Region:
Australia & New Zealand: 4-7 days | 15 AUD
Thailand: 4-6 days | 150 THB
Malaysia: 5-6 days | 40-50 MYR
South Korea: 5-7 days | 6500 KRW
Rest of World: 4-10 days | 15 USD under threshold
Please note, these are estimates and actual delivery times may vary. Visit our website for detailed shipping fees and schedules per region. Click here
Condition for Return: Items must be in original condition with tags attached; worn, washed, or altered items will not be accepted.
Return Charges: Return shipping costs are the customer's responsibility; using a trackable logistics provider is recommended.
Refunds: Items returned in saleable condition within 14 days from receipt are eligible for a refund to the original payment method within 3-5 business days, excluding shipping charges. Items marked 'FINAL SALE' or categorized as underwear, lined rompers, and swimwear for hygiene reasons are not returnable.
Faulty Items: If an item is faulty or does not meet the promised quality, we offer a refund or replacement, considering the item is returned within 30 days for faults and within 14 days for other issues.
For detailed instructions and more information on our returns process, please click here.
