product returns

Condition for Return: Items must be in original condition with tags attached; worn, washed, or altered items will not be accepted.


Return Charges: Return shipping costs are the customer's responsibility; using a trackable logistics provider is recommended.


Refunds: Items returned in saleable condition within 14 days from receipt are eligible for a refund to the original payment method within 3-5 business days, excluding shipping charges. Items marked 'FINAL SALE' or categorized as underwear, lined rompers, and swimwear for hygiene reasons are not returnable.


Faulty Items: If an item is faulty or does not meet the promised quality, we offer a refund or replacement, considering the item is returned within 30 days for faults and within 14 days for other issues.


For detailed instructions and more information on our returns process, please click here.