Privacy policy

PRIVACY POLICY

JINGRONG YIDA E-COMMERCE CO., LIMITED is committed to protecting the privacy of all customers. The Company’s privacy policy adheres to the provisions of the Personal Data (Privacy) Ordinance of Hong Kong (PDPO), ensuring that the collection, processing, and storage of personal data comply with the ordinance’s requirements, while maintaining the accuracy and security of such information.

This Privacy Policy applies to all information collected on Yhone Online (www.yhone.com) and explains how we collect, handle, and protect your personal information, as well as your rights in relation to accessing such information.

WHAT PERSONAL INFORMATION DO WE COLLECT?

Personal information refers to any data relating directly or indirectly to an individual from which the identity of the individual can be ascertained.

The personal information we may collect includes:
- Name and email address
- Home and billing address
- Phone number
- Date of birth
- Domain name and access timestamps
- Any other information voluntarily provided

COLLECTION OF PERSONAL INFORMATION

We collect personal information when you:
- Register an account
- Place orders or make payments
- Request returns, repairs, or exchanges
- Join waitlists or pre-orders
- Contact customer service or engage with us online

Cookies may be used to enhance functionality and improve user experience.

USING AND DISCLOSING PERSONAL INFORMATION

Personal information is used solely for business operations and service delivery, and will not be disclosed to third parties without consent except where required by law or to fulfil services.

You may receive marketing communications with the option to opt out at any time.

SHARING INFORMATION WITH THIRD PARTIES

Information may be shared with trusted service providers including payment processors, logistics partners, and technology vendors. Some providers may be located outside Hong Kong.

SECURITY OF INFORMATION

We use SSL encryption and PCI-compliant payment gateways to protect personal data. Credit card information is not stored by us.

ACCESS & COMPLAINTS

You may request access to or correction of your personal information by contacting:
business@yhone.com

UPDATES

This policy may be updated from time to time. The latest version will always be available on our website.