Yhone Gift Card

The perfect gift for you or those you care about, let them define themselves with Yhone

Complimentary Shipping 

Orders placed from June 12 to September 1 (00:00 UTC) are eligible.

CUSTOMS AND DUTIES

Orders placed between June 12 and July 15, 2025 (00:00 UTC) will follow the updated policy.

This policy is reviewed and updated monthly.

We currently offer duty-paid shipping to the following countries:

United States, Canada, Denmark, United Kingdom, Spain, Italy, France, and Australia.
You will not be charged any additional import duties or taxes upon delivery in these regions.

Please note that Norway and Brazil are not duty-paid destinations at this time. Orders shipped to these countries may incur import duties and taxes determined by local customs authorities. These fees are the responsibility of the customer.

For all other countries, import duties or taxes have not been observed so far.
If any confirmed import charges are expected before shipment, we will proactively contact you to confirm whether to proceed with delivery or arrange a refund.

If unexpected charges arise after shipment and you were not informed in advance, we will take responsibility for the cost or support you in returning the parcel.

Please be aware: If you refuse to pay applicable duties in a non-duty-paid country and reject the parcel, your order will not be eligible for a refund.

Please note, actual delivery times may vary. Visit our website for detailed shipping fees and schedules per region. Click here

Condition for Return: Items must be in original condition with tags attached; worn, washed, or altered items will not be accepted.

Return Charges: Return shipping costs are the customer's responsibility; using a trackable logistics provider is recommended.

Refunds: Items returned in saleable condition within 14 days from receipt are eligible for a refund to the original payment method within 3-5 business days, excluding shipping charges. Items marked 'FINAL SALE' or categorized as underwear, lined rompers, and swimwear for hygiene reasons are not returnable.

Faulty Items: If an item is faulty or does not meet the promised quality, we offer a refund or replacement, considering the item is returned within 30 days for faults and within 14 days for other issues.

For detailed instructions and more information on our returns process, please click here.